The Computer Infrastructure Service manages the connection of the net infrastructure, the basic computer communication services (e-mail and web) and the computer support to the main administrative and management activities of the Scuola Normale.

Main activities

• Planning and management of the telephone and data network of the Scuola, and of the internal and external connectivity
• Management of the e-mail service
• Management of Data Centre rooms and central ICT apparatus of the Scuola
• Planning and management of the Data Centres for the core services of the Scuola
• Management of the computer rooms
• Management of the computer equipment (PCs, peripheral devices, software) of the Administration and of the telephone apparatus (landline and mobile) of the Scuola
• Management of the Help-Desk Service for the provision of technical and computer support in relation to the ICT activities
• In accordance with its competences and core activities, it collaborates and makes available to the Ufficio Sicurezza informatica (the IT Safety Office) infrastructural systems and software tools geared to IT safety

Contacts

Daniela Conforti (Work stations/HelpDesk)
Andrea Palla (Telephone network)
Lorenzo Aiani, Adolfo Baroni, Giulia Ricci, Stefano Scuderi, Stefano Tirabassi (Systems/Network)